Why won't you give me a price over the phone?
Because the right spring, cable, or opener part depends on when your house was built and what's already on the door, and that varies a lot across a service area spanning houses from 1938 to 2010. We'd rather look at it and quote accurate than guess and adjust later.
Is winter really worse for garage doors here?
Yes. This is a severe cold climate band, and springs and cables under tension get brittle in hard cold. We see more snapped torsion springs in the first deep cold snap of the season than any other stretch of the year, especially on older original hardware.
Do you work on newer houses too, not just the older neighborhoods?
Yes. Housing across the service area runs from 1938 up through 2010, so we carry both the standard torsion hardware common on 1960s-70s builds and the extension-spring and opener-board setups more typical of newer construction.
What won't you fix?
If the door opening itself has shifted, rotted, or needs structural framing work, that's carpentry, not garage door repair, and we'll tell you rather than take the job. Fix the frame first, then call us for the door.